E-Gift Card T&C

  1. This is Kiehl’s E-Gift Voucher (GV) / Gift Card (GC) and would be accepted on listed Kiehls outlets and on the website at https://www.kiehls.in/ issued by Vouchagram.
  2. The person who has Kiehl’s GV / GC Code is deemed to be the beneficiary.
  3. Gift Voucher (GV) / Gift Card (GC) can be used to purchase KIEHL’S products from the listed KIEHL’S shops and Online excluding purchase of Gift Cards.
  4. Once the E-Gift Voucher send is consumed or redeemed, your order cannot be cancelled and refunded.
  5. Kiehl’s is not responsible if the Gift card is lost, stolen or used without permission.
  6. Multiple GV / GC can be used in one bill/transaction and cannot be redeemed for cash.
  7. This is a One-time use GV / GC.
  8. No credit note / refund for the unused balance amount of the GV / GC will be given.
  9. Any such unused balance amount shall stand lapsed automatically.
  10. Kiehl’s GV / GC CANNOT be revalidated once expired or cancelled under any situation.
  11. Kiehl’s GV / GC can be clubbed with any one of the existing offers.
  12. Kiehl’s GV / GC cannot be redeemed on specific block out dates. Kiehl’s may add or delete any date(s)/period(s) on its sole discretion without any liability.
  13. Any dispute related to the GV / GC should be referred to the issuing company and the decision of the issuing company shall be final. In case of any legal disputes, the courts at New Delhi shall have the exclusive jurisdiction.
  14. Kiehl’s shall on best effort basis attempt to accept Gift Vouchers (GV) / Gift Card (GC), but on account of any technical reason or for any reason beyond control of Kiehl’s, GV / GC may not get accepted at the outlet and on their website; Kiehl’s shall have no liability for the same.
  15. If an E Gift Voucher (GV) /Gift Card (GC) gets blocked on account of technical issue, it would get enabled in 72 hours. In case of transaction failures after E Gift Voucher (GV) / Gift Card (GC) is applied, amount would be automatically refunded to the same card within 48 hours.
  16. For any queries / issues related to GV / GC, you can write in to customercare.kiehls@questretail.in or call 9650944451.
  17. Kiehl’s reserves the rights to edit/change the terms and conditions for the Gift Voucher (GV) / Gift Card (GC) at any time without any notice or liability.
  18. Kiehl’s has the final authority on the interpretation of these terms and conditions.
  19. Kiehl’s reserves the right to withdraw E-Gift Voucher (GV) / Gift Card (GC) scheme/offer before the completion of validity period without any notice or liability at its sole discretion.
  20. Kiehl’s reserves the right to deny accepting any E-Gift Voucher (GV) / Gift Card (GC), if it suspects that there is duplicity of cards.
  21. In no event the liability of Kiehl’s for any claims shall exceed the value of the E-Gift Voucher (GV) / Gift Card (GC) in dispute.
  22. In case purchase amount is more than the balance in the GV’s, GC’s, the holder of GV’s, GC’s will have to pay the balance amount through cash/ credit card or through accepted mode of payment against the purchases.
  23. Use of the GV’s, GC’s acknowledges the holder of GV’s, GC’s acceptance of these terms and conditions including its amendment.